Internal consultation overview
The end user consultation approach aims to give a comprehensive consultation procedure that will be deployed from the early stage of the project throughout the development phase, to consolidate user’s requirements into the system design, followed by an industry evaluation of the end product. This consultation process will help guide understanding of how the SPACE-O project can improve performance efficiency in water utilities.
SPACE-O wants to ensure uptake of the products so involving end users from the initiation will create ownership and interest in application of the relevant tools to their operations. It is essential to ensure continued engagement with continuous feedback and discussion as the products are developed so they are directly responding to user needs. The consultation process will continue throughout the project. This will enable testing of the prototype to be delivered to the end users to ensure that is it compliant with their requirements, and that outputs are tested, shaped and customized against real operational conditions.
The initial step will be an internal consultation process that will involve water treatment plant operators who are SPACE-O partners. There will be one workshop with the Organization for the Development of Crete S.A. (OAK) in Crete, Greece and one workshop with Ente Acque della Sardegna (ENAS) in Sardinia, Italy. The objective will be to understand the needs and expectations of the end users and ensure their requirements integrated in the SPACE-O service line from an early stage.
IWA’s main role is to facilitate stakeholder consultation and input (organising and shaping consultation workshops). EMVIS and the consortium partners will be highly engaged in this process to provide the content and an extensive analysis of the end user requirements.
Following from the internal consultations there will be an external consultation which will include utilities outside of the SPACE-O consortium. This will be also an opportunity to also exchange challenges and success of application and implementation of EO products.
● Stakeholders are familiarized and endorse the objective of the project
● Project partners understand issues that the key stakeholders are facing around hydrological and water quality monitoring and response.
● To compile information on the potential uses of SPACE-O products (e.g. satellite imagery and forecasting)
● To understand the methods/processes which stakeholders are currently using in monitoring and forecasting water quality and flows, and how SPACE-O can complement existing approaches